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[Written By Wave | 5 Minute Read]
  1. Login to the SanoServers Control Panel
  2. Navigate to Account Settings by pressing the 3 dots next to your name on the bottom left of your screen.
  3. Here, you will see 4 options on the sidebar, make sure you are in the section titled Account.
  4. Now, you will see 3 sections, Personal Information, Update Password and Two-Step Authentication.

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Personal Information

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First/Last Name

Your first and last names are used to identify you within our internal systems. These do not have to be your actual first and last names, if you are not comfortable with sharing that information.
  1. To change your first and last name, simply click on the text fields titled First Name and Last Name and enter your first/last name.
  2. Now click on the text field titled Password and enter your current account password, then simply hit Update Details.
You have now successfully changed your First and Last name in our systems.

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Username

Your Username is used for accessing the SFTP/FTP of your server. This can be anything you like.
  1. To change your username, simply click on the text field titled Username and enter your desired username.
  2. Now click on the text field titled Password and enter your current account password, then simply hit Update Details.
You have now successfully changed your username in our systems.

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Email

Your email is used for keeping track of who owns which server, meaning your servers are linked to your email.
It is currently not possible to change your email through the panel. To change your account email, please open a ticket in the SanoServers Discord Server.

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Update Password

Your password is used to keep your account secure, and to be sure that no one but you can access your servers/information.
  1. To update your password, simply click on the text field titled Current Password.
  2. Next, click on the text field titled New Password and enter your desired new password.
  3. Now click on the text field titled Confirm New Password and re-enter the same password as you did in the last step.
  4. Now just hit Update Details.
You have now successfully changed your Account Password in our systems.

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2-Factor Authentication

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Enabling 2FA

2FA (2-Factor Authentication) is a method of securing your account even more than just a password, requiring you to enter in a 6 digit code that you get from an authenticator app, before you can access your account.
  1. To enable 2-Factor Authentication, simply click the button titled Enable Two-Step.
  2. Now, scan the QR code using an Authenticator app (ex. Microsoft Authenticator or Google Authenticator), or enter in the 32-digit code into an Authenticator app.
  3. You will now get a 6-digit code (ex 553990) in your Authenticator app, enter this code into the text field below.
  4. Now just enter your account password into the text field titled Password, and press Enable
  5. You will now get a screen with 10 different backup codes. Store these in a safe place, where you won’t lose them, as these codes are the only way to recover your account if you lose the 2FA method.
You have now successfully enabled 2FA on your account.

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Disabling 2FA

  1. To disable 2-Factor Authentication, simply click the button titled Disable Two-Step.
  2. Now just enter your account password into the text field titled Password, and press Disable.
You have now successfully disabled 2FA on your account.
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